What is the virtual waiting room?

In this article, you will learn what the virtual waiting room is and what happens if you register with somnio without an activation code.

You can already register with somnio even if you do not yet have an activation code. Registration is possible both via the somnio app and via the browser version. In this case, after registration you will initially be in the so-called virtual waiting room.

The virtual waiting room is a temporary area. You cannot actively use somnio there yet, but you will receive information on how to activate your access in the next step.

As soon as you have received your 16-digit activation code, you can redeem it in your existing somnio account. After that, you will automatically leave the virtual waiting room and can begin your digital sleep training.

Any questions?
If you have questions about the somnio app – both regarding content and technical issues – you can contact our support team at any time. You can reach us by email at support@somn.io or directly via the support feature in the app. We respond within 24 hours, seven days a week.